Overview
Revamped internal operations with a custom CRM system, boosting efficiency and productivity by ~25% and reducing manual data entry by ~30%. The cutting-edge solution streamlined client management, allowing lawyers to focus on high-value work.
Role
Backend Developer and Team Lead
Problem
The law firm struggled with fragmented systems and manual data entry processes, hindering collaboration and decision-making among lawyers and staff.
Solution
Designed and implemented a scalable backend and secure APIs, integrating multiple data sources and automating critical business processes.
Impact
The custom CRM system processed ~15,000 client records and ~12,000 payment transactions per month, achieving a ~99% automation rate and freeing up staff for high-value work.
Highlights
- >Designed and implemented a scalable backend architecture using Node.js and Express.js
- >Developed multiple RESTful APIs for secure data exchange and integration
- >Improved data consistency and accuracy using data validation and auditing techniques
- >Automated critical business processes, reducing manual data entry by ~30%
- >Collaborated with cross-functional teams to deliver a seamless user experience
Tech Stack
PHPNode.jsMongoDBREST API